Open plan offices attract the highest levels of worker dissatisfaction, with cramped quarters, lack of privacy and noise topping the list of gripes, a large study has found.
An open plan workplace, in which enclosed rooms are eschewed in favour of partitioned or non-partitioned desks arranged around a large room, are supposed to promote interaction between workers and boost teamwork.
However, a study of over 40,000 survey responses collected over a decade has found that the benefits for workers are quickly outweighed by the disadvantages …
Professor Richard de Dear, Head of Architectural Design Science at the University of Sydney and a co-author of the paper, said worker satisfaction was important because it was linked to productivity.
“The productivity benefits of teams working together have been used to sell the open plan office for decades. Yet, if you do these evaluations and actually talk to occupants of open plan offices, very few people think that they are productive spaces. You need places to concentrate.”
– The Conversation, 9/17/13